We build, deploy, and manage AI agents that handle your calls, chats, and FAQs — trained on your own documents. You stay in control. We handle everything else.
FAQs. Intake forms. Appointment confirmations. Your team spends hours on tasks that follow a pattern — and patterns are exactly what AI agents are built for.
Generic chatbots don’t know your policies, your products, or your clients. Our agents are built on your documents — not someone else’s training data.
70.9% of businesses that considered AI and didn't adopt it say it's because they lack in-house expertise — not cost, not distrust of the tech. Engadi owns the full lifecycle — design, deployment, monitoring, and model updates — so no one on your team ever has to become the AI department.
70.9%
of businesses that skipped AI cite lack of in-house expertise, not cost.
<15%
of SMEs have actually deployed AI, despite 78% calling it critical.
54%
cite an expertise gap; 47% say it's hard to even choose the right tool.
A conversational agent with a defined role, memory, and escalation paths — deployed on your website, WhatsApp, or internal tools. Backed by your documents. Answers questions, qualifies leads, handles intake.
Upload your PDFs, Notion pages, Google Drive folders, or SharePoint docs. We turn them into a searchable knowledge base your agent draws on in real time — with source citations in every response.
A real phone number — answered 24/7 by an AI agent. Books appointments, handles FAQs, routes complex calls. Your clients never reach voicemail.
English, Spanish, French, Italian, Portuguese. Your agent detects the caller’s language and responds in kind — no extra configuration, no separate agents to maintain.
Professional Services
Law, accounting, HR consulting
Pre-loaded with your service menu and intake questions. Escalates legal/financial judgment calls to the responsible partner.
Healthcare & Wellness
Clinics, physio, dental
Pre-loaded with insurance FAQs and appointment types. Never gives clinical advice — always escalates symptoms to staff.
Real Estate
Agencies, brokers
Pre-loaded with your listing feed and showing calendar. Escalates offer negotiation to the agent.
E-commerce & Retail
Online and physical stores
Pre-loaded with your shipping and returns policy. Escalates refund exceptions to your support lead.
Staffing & HR Firms
Recruitment and HR consulting
Pre-loaded with your open roles and screening questions. Escalates rate negotiation to the recruiter.
International NGOs
Aid organizations, foundations
Pre-loaded with program info and donation FAQs in 5 languages. Escalates sensitive cases to a case worker.
A 30-minute call to map your workflows, define the agent's role, and confirm which documents it should know.
We design the agent's persona, system prompt, and integrations, and ingest your documents into a private knowledge base.
We run 50+ test conversations across edge cases. You review and approve the agent in a staging environment.
The agent launches on your website, phone line, or channel — with monitoring dashboards active from day one.
Every month we review quality, refine prompts, and upgrade the underlying model as better options ship. No work on your end.
❓We tried chatbots. They were useless.
Legacy chatbots ran on rigid scripts. Our agents use large language models backed by your own documents — so they actually know your business. And because we build and manage them, they improve over time without any work on your end.
❓We don’t have anyone to manage this internally.
That’s the point. Engadi owns the full agent lifecycle — from the first discovery call to monthly prompt refinements and model updates. Your team approves the agent before it goes live. After that, it runs itself.
❓Can’t we just use ChatGPT for this?
ChatGPT is a general-purpose tool. Our agents are purpose-built for your workflows, connected to your data, deployed on your channels, and managed by us. No prompt engineering, no integration work, no ongoing maintenance on your side.
❓We don't have anyone to keep this updated.
You never will. When the underlying AI models improve or an API changes, your agent gets updated — no migration email, no deprecation warning, no review request. That's true whether you're with us for one month or five years.
We start with a free 30-minute scoping call. You tell us the one workflow that wastes the most time. We tell you exactly what an agent can do — and what it can’t. No commitment, no proposal spam.
Average time from scoping call to live deployment: 5–10 business days.